Billing Manager Training

This programme is ideal if you’re looking for billing manager training, or for team leaders, who want to master the essential skills you need to succeed. New managers will want to complete the whole programme, while more experienced leaders may want to pick key modules to help them get more from their teams, or themselves.

See below for full details of each course in the programme:

Effective Planning and Time Management

Managing Team Performance

On The Job Coaching

Meetings That Inspire Performance

Reducing New Hire Turnover

Business Planning and Forecasting

Find out more about each topic

Effective Planning and Time Management

The Problem:

Are you struggling to balance the pressures of managing your team with the need to hit your own targets? Don’t worry you’re not alone. It’s the hardest part of the billing manager role. It’s time to get ruthlessly efficient at managing your time.

The Solution:

  • Find the balance between billing, managing and everything else.
  • Start using essential productivity tips for busy managers.
  • Reduce interruptions by making sure your team are just as organised as you.
  • Set realistic expectations with your line manager.

Options:

This billing manager training course is available as a workshop, online course or bespoke session.

Next Available Dates:

London – 22nd September

Bristol – 28th September

Managing Team Performance

The Problem:

How quickly do you deal with poor performance or disruptive characters in your team? Win or lose, your team’s performance is your responsibility. It’s usually faster and cheaper to develop the people you’ve got than hire someone fresh. But how do you turn poor performance around quickly?

The Solution:

  • Start setting clear expectations for behaviour and performance.
  • Choose the right time to address performance issues.
  • Turn around poor performing consultants in 90 days.
  • Deal with disruptive behaviour from experienced team members.

Options:

This billing manager training course is available as a workshop, online course or bespoke session.

Next Available Dates:

London – 19th July

Bristol – 21st July

On the Job Coaching

The Problem:

Coaching is often the most effective way to develop individuals in your team.. when it’s done well. But few managers have the time to stop and provide coaching every time it seems necessary. How can you deliver performance coaching without interrupting the workflow?

The Solution:

  • Understand on the job coaching and how to do it efficiently.
  • Use a one minute micro-coaching technique that builds confidence and reduces interruptions to your day.
  • Learn five minute coaching techniques that help your consultants become more independent.
  • Practise using the different coaching techniques

Options:

This billing manager training course is available as a workshop, online course or bespoke session.

Next Available Dates:

London – 13th October

Bristol – 20th October

Meetings That Inspire Performance

The Problem:

Are your meetings a time to share success and drive performance, or do you and your team dread them? Every meeting is an opportunity to support, inspire or challenge your team. How can you make your 1-2-1 and team meetings more effective?

The Solution:

  • Give feedback that inspires action (and learn how to receive it)
  • Plan and run 1-2-1 review meetings more effectively.
  • Use different ways to run motivational team meetings.
  • Apply proven techniques for delivering tough messages to the team.

Options:

This billing manager training course is available as a workshop, online course or bespoke session.

Booking Details:

London 15th June 13:30-17:30

Bristol 22nd June 13:00 to 17:00

Reducing New Hire Turnover

The Problem:

How long do new hires last in your business? If more than 50% make it through the first year, you’re doing well. The direct, and indirect, cost of this is insanely high and totally avoidable. You need to help new consultants to experience success as early as possible in their careers. But how?

The Solution:

  • Hire the right person in the first place.
  • Develop a tailored 90 day on-boarding plan.
  • Share the training load with senior consultants and other managers.
  • Manage and support performance over the first 180 days.

Options:

This billing manager training course is available as a workshop, online course or bespoke session.

Next Available Dates:

London – 11th August

Bristol – 18th August

Business Planning and Forecasting

The Problem:

If you don’t take control of your targets and develop a clear plan, you put yourself under unnecessary pressure. Successful managers are masters of their own metrics. Can you create a plan that gets buy-in from both your team and your director?

The Solution:

  • Understand how the business planning process works.
  • Use current performance metrics to set realistic future targets.
  • Translate targets into an operational plan.
  • Convince your team and directors to buy-in to the plan.

Options:

This billing manager training course is available as a workshop, online course or bespoke session.

Next Available Dates:

London – 17th November

Bristol – 24th November

An excellent way to train our managers. I would highly recommend it.

Christine Christodoulou

Regional Director, Rethink Recruitment

What Type of Training Do You Prefer?

Workshops

Our face to face courses give you time out of the office to explore new ways of working. Our workshops run in London and Bristol.

Each course features:

  • Half day workshop with Alex Moyle.
  • 1 hour follow up webinar with Alex.
  • Access to support resources.
  • Exercises and tools to take away and use for yourself, or your team.

Online

Think you know e-learning? Think again. Our online courses our social, interactive and practical. Ideal for busy professionals who like their learning little and often.

Each course features:

  • Four 1 hour webinars with Alex Moyle (weekly).
  • Fresh bitesize content delivered to your inbox (daily).
  • Access to our facilitated social learning platform.
  • Exercises and tools to download and run yourself, or with your team.

Go Bespoke

If you need to train a whole team, it can be more cost effective to go bespoke. We’ll tailor any of our programmes to suit you. We can cover any aspect of recruitment and leadership training. If you don’t see what you’re looking for please give us a call to discuss your needs.

Call Us On 01172 44 12 12

Frequently Asked Questions

What order should I take the courses?

You can complete the courses in the consultant programme in any order you like.

Do I have to complete the whole programme?

No. You can complete the whole programme, or just cherry-pick the courses that fit your needs.

How often do you run each course?

We run one course from each programme every month in a cycle.

Where do you run workshops?

We run workshops in London and Bristol once a month. If you live elsewhere, you can go online or bespoke.

If you have any more questions, call me direct on 0117 244 1212